Built for independent retirement plan administrators · Start with a clearly scoped evaluation
A MEASURED WAY TO EVALUATE FIT

Start with one workflow. Prove the fit.

A useful pilot is not a broad promise or an unbounded implementation. It is a defined operational question, a safe test environment, clear acceptance criteria, and an honest decision at the end.

PROPOSED EVALUATION PATH

Four stages. Clear decisions.

01Discover

Agree on the business problem, user roles, current systems, and workflow boundaries.

02Map

Document inputs, outputs, field mappings, exceptions, approvals, and integration assumptions.

03Validate

Use approved sample or de-identified data to test expected outcomes and reconciliation rules.

04Decide

Review results, open risks, operational fit, and the evidence required before any next phase.

Safety gate: Do not provide live participant, payroll, banking, or other sensitive data during initial discovery. Any later data use should require agreed safeguards, access controls, authorization, and documented handling procedures.
CHOOSE A FOCUSED STARTING POINT

Pick a workflow that matters.

01

Contribution intake and reconciliation

Explore file intake, field validation, exception handling, totals comparison, and evidence of resolution.

Payroll filesExceptionsReconciliation
02

Administration workflow

Map plan and participant data, key events, staff review steps, and outputs while identifying dependencies on the current recordkeeper.

Plan dataStaff reviewExisting systems
03

Billing and proposal preparation

Review how service information flows into fee assumptions, proposal generation, approval, and customer-facing outputs.

Fee inputsApprovalsDocuments
DEFINE SUCCESS BEFORE TESTING

Agree the evidence up front.

Evaluation areaQuestions to settleEvidence to capture
Functional fitDoes the workflow cover the agreed scenarios and exception types?Test cases, observed outcomes, documented gaps
Data qualityAre required fields, mappings, and totals handled as expected?Input/output comparisons and exception log
Control designWho can view, change, approve, and reverse an action?Role matrix and approval test results
Operational fitCan staff understand the queue, resolve exceptions, and explain results?Task walkthrough and user feedback
Deployment fitWhat infrastructure, support access, backup, and integration work is needed?Architecture questions, dependencies, risk register
WHAT WE NEED TO LEARN

Make the first conversation concrete.

  • Which TPA process is slow, fragmented, or difficult to audit?
  • Which systems currently provide source data and receive outputs?
  • What must remain in your current environment or recordkeeper?
  • Which user roles and approvals are essential?
  • What would make the pilot a clear pass, fail, or continue decision?
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What happens next?

We would first discuss your operating model and technical context, then determine whether a focused evaluation is appropriate. Scope, readiness, data handling, deployment, timing, and commercial terms would need to be agreed before a pilot begins.

Start the conversation →

A SMALL, CLEAR FIRST STEP

What workflow would you test first?

Tell us about the operational problem, your current technology stack, and what evidence you would need to see.

Discuss a pilot →